At DWG Channel Services, our Partner Portal Management (Technical Account Management) services provide you with dedicated, ongoing support to optimize your partner program's performance. With a technical account manager (TAM) by your side, you gain access to specialized expertise and consistent assistance tailored to your unique needs.

  • Dedicated Support: Our TAM will be your primary contact, ensuring seamless communication and timely resolutions for all technical requests and support issues related to your partner portal.

  • Ongoing Maintenance & Management: We handle the day-to-day operations of your partner portal, ensuring it remains updated and fully functional to support your partners effectively.

  • Performance Monitoring: Continuous monitoring of your portal's performance allows us to proactively identify and resolve issues, ensuring optimal operation and minimizing downtime.

  • Flexible Ad Hoc Support: You can request additional support or tasks as needed, with the flexibility to exceed your allotted hours upon mutual agreement, allowing you to manage high priority and time-sensitive items effectively.

Our Partner Portal Management services ensure your partner program operates smoothly, meets your business objectives, and delivers lasting value to both you and your partners. Contact us to learn more.